How to use abstraction to scale your business

Complexity is simple. It is difficult.

This recently hit me home when a customer said something that I thought he was really revealing.

“Biz Innovates, we need our systems to be as easy as our business is complex.”

But why is it just so difficult?

It is because every one you do has the potential to give your company complexity.

Any decision you make.
Every new person who set them.
Every new strategy that you implement.
Every new system that you use.

How these elements are added to the whole determines whether they build an infrastructure that is as strong as the pyramids or as fragile as a house of cards.

How do you keep things when your company becomes more and more complex?

The answer is a technique that I use with every project I work on: abstraction.

Abstraction takes a step back and generalizes details into your core elements.

For example, if a customer tells me that he has a better way to pursue customers And Provider And Transfer partner, I don’t necessarily consider them separate things. I am looking for similarities and look at future opportunities. Could you want a way to manage other stakeholders in the future like contractors or suppliers?

This process of generalization leads me to what they are Really Questions about: a way to persecute Pursue And People.

That is abstraction.

Here is another example. If a company has dozens of different processes for providing any taste of things it sells, I am looking for high -ranking patterns. Can we organize all these small steps in a consistent set of high -ranking levels? Even if there are important differences in the details, organizing organizing these details makes it easier to make changes and additions to the street in a consistent way.

That is what the scalability is about, and an attitude of abstraction helps you to get there.

Your processes will be more efficient.
Your customers have more consistent experience.
Your company will be more agile and adaptable over time.

And yes, your company will be easier.

But I want to know, are there your company areas that feel so complex that it is difficult to manage? How do you just keep things when you grow? If these are questions that swing, please contact. I would like to help.