Introduction of the 2025 State of Saas report!

Since 2012 we have asked IT professionals how companies manage their SaaS environments. Every year we examine the biggest challenges and concerns, trends in SaaS management and the future – As a result, the largest and longest -running research in the industry of its kind.

This year’s survey under 600 IT professionals shows the latest challenges in the management of SaaS on a scale, especially if AI causes a wavy effect when we enter SaaS 2.0. It also throws new light on the SaaS security, the state of IT automation, the SaaS costs and much more.

Here is an extract from the report.

Key Takeaways

• IT-to-Employee ratio rose 1 IT person for 108 employees eachmake the workload more difficult
• Almost 60% of them still get something or much about the shadow.
• More than half of the budget prints, together with too many not used apps and licenses, are Driving Saa’s consolidation or spending cuts
• Companies have an average of 106 Saas appsfrom 112 in 2023, which showed a slowdown rate of the SaaS consolidation, which fell from 14% to 5% compared to the previous year.
• More than half (51%) find point solutions for the administration of Saas more difficult than an all-in-one feature-rich SMP and 70% prefer a uniform platform to optimize the SaaS editions and to automate, discover, manage and secure the SaaS stack
• 95% of the companies have already made investments in AI Application cases

The most important concern for organizations is to secure the SaaS stack

Security is the first concern of this year, just like last year. This is not surprising because security concerns increase, especially insiders threats and sensitive data that are publicly shared. This requires immediate attention.

The effective solutions include providing strict access controls, the implementation of tools for the prevention of data loss, the use of file -governance technology and investing in comprehensive training as an employee in order to reduce compliance and reduce weaknesses.

60% of IT teams have too much manual work

Automatic newcomers play a role in the ineffective purchase and renewal process

A worrying 40% of the organizations still follow the renewal manuallywhich indicates dependence on spreadsheets, calendars and human memory. This approach is naturally susceptible to mistakes, missed deadlines and lack of real-time visibility in the upcoming renovations. Aside from that, 34% rely exclusively on automated warnings for important cancellation dataWhat offers improvement compared to manual persecution offers a limited strategic value. These warnings often trigger only in the eleventh hour, so that an inadequate time for a thorough evaluation, negotiation or alternative procurement remains insufficient.

The lack of robust renewal management strategies becomes problematic at the negotiation with providers. Industry chords play a crucial role in these negotiations. Without access to precise data on typical pricing, usage patterns and contractual conditions in your sector, organizations are clearly disadvantaged.

The SaaS propagation is shifted to centralized IT control

Saa’s spread is not a new concept and luckily the wild journey ends. The majority (78%) have some apps sanctioned.

We see a growing trend of larger IT control over IT resources.

• 33% Consolidated redundant apps/accounts
• 41% More SaaS apps made IT-managed

The days of the employees who do their own thing fade and it occurs to bring a few order to chaos.

Download the full report to learn:

• The top AI application case
• Largest SaaS security concerns
• Which guidelines for file approval are in the trend
• If a ROI for AI investment is expected
• Which processes that automated it in your Saas environment

Are you wondering how Biz Innovates can help manage the entire SaaS life cycle? Book a demo now.